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Term and Condition


Massage Policies
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Please turn off your cell phone for optimal relaxation.
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Your scheduled session is set aside for you.
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Please contact your provider if you are going to be late. 15 Minute late may subject late fee or reduce the time of treatments.
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6 hours cancellation notice is required to avoid being charged for your session.
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You will have a consultation with your therapist to discuss your session.
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Should the session require, after your therapist has left the room, you may disrobe to your comfort level.
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I understand that my therapeutic massage therapist or I may end the session at any time for any reason.
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Client read and understand term and condition on Phuket Deluxe Spa
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Inappropriate behavior will not be tolerated and may be prosecuted to the full extent of the law.
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Client Agreement: I understand that therapeutic massage therapists do not diagnose illness, disease, any physical or mental disorder, nor do they prescribe medical treatment, pharmaceuticals, or perform joint mobilization. I acknowledge that massage therapy is not a substitute for medical examination or diagnosis, and it is recommended that a physician be seen for that service. It is my choice to receive therapeutic massage as a form of therapy. I understand that treatment given is designed to address the care and prevention of myofascial pain and dysfunction. I also undersand that at any time I feel pain or discomfort during the session, I will immediately inform my therapeutic massage therapist so they adjust. I have stated my pertinent medical conditions, and will update the massage therapist of any changes in my health status. I understand that my failure to do so may post a threat to my health and/physical well being and I hold Phuket Deluxe Spa and my therapeutic massage therapist from any liability whatsoever arising from failure on my part. By my electronic signature below, I agree to the massage policy and client agreement above.
Cleanliness
The massage studio will be obtain maximum 2 clients at the time. The spa equipment are disinfected. Every service keeps our commitment to cleanliness, safety, and hygiene.
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Our therapists are vaccinated and must always wash their hands and wear a mask.
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We sincerely appreciate the trust and confidence you have in us.
We're committed to serving you with dignity and respect!


Booking
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We recommend booking 24 hours in advance to avoid disappointment via online booking as it is the most convenient way.
Value Package and Membership
We recommend scheduling appointment once a week to complete 4 sessions.
The package can not be switched to another user.​​
Please read massage policy for more information.



Cancellation
All single services appointments must be canceled 6 hours before the time of the meeting. Packages must be canceled 48 hours before the time scheduled.
Cancellation must occur before the time frames listed above to avoid 20% of the total price charge cancellation fees. No show will be fully charge.
Lateness will be deducted from the time of your session.
Value package is non-refundable and non-transferable unless a minimum of 24 hours' notice in respect of all spa packages.Please note that this price does not include tips and travel fees in case of Home/Hotel services. We appreciate your kindness.
No show will be 100% charged