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Term and Condition

Coconut Treats
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Massage Policies

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  1. Your scheduled session is set aside for you.       

  2. You will have a consultation with your therapist to discuss your session.         

  3. Clients must arrive at least 10 minutes before their scheduled appointment as part of our arrival policy.

  4. Please contact your provider if you are going to be late. Please note that lateness will be deducted from your session time.

  5. Six hours cancellation notice is required to avoid being charged for your session.    

  6. Should the session require, after your therapist has left the room, you may disrobe to your comfort level.    

  7. I understand that my therapeutic massage therapist or I may end the session at any time for any reason.  

  8. Inappropriate behavior will not be tolerated and may be prosecuted to the full extent of the law.

  9. Client Agreement: I understand that therapeutic massage therapists do not diagnose illness, disease, any physical or mental disorder, nor do they prescribe medical treatment, pharmaceuticals, or perform joint mobilization. I acknowledge that massage therapy is not a substitute for medical examination or diagnosis, and it is recommended that a physician be seen for that service. It is my choice to receive therapeutic massage as a form of therapy. I understand that treatment given is designed to address the care and prevention of myofascial pain and dysfunction. I also undersand that at any time I feel pain or discomfort during the session, I will immediately inform my therapeutic massage therapist so they adjust.  I have stated my pertinent medical conditions, and will update the massage therapist of any changes in my health status. I understand that my failure to do so may post a threat to my health and/physical well being and I hold Phuket Deluxe Spa and my therapeutic massage therapist from any liability whatsoever arising from failure on my part. By my electronic signature below, I agree to the massage policy and client agreement above. 

Cleanliness

The massage studio will be obtain maximum 2 clients at the time. The spa equipment are disinfected. Every service keeps our commitment to cleanliness, safety, and hygiene.

Our therapists are vaccinated and must always wash their hands and wear a mask.

We sincerely appreciate the trust and confidence you have in us.

 

We're committed to serving you with dignity and respect!

Hand and Leaf
Spa Salts and Stones

Booking

We recommend booking 24 hours in advance to avoid disappointment via online booking as it is the most convenient way.

Value Package and Membership:

We recommend scheduling appointment once a week to complete 4 sessions.

Please read massage policy for more information.

Spa Shower
Coconut Treats
Candles & Plants

Cancellation

All single services appointments must be canceled 6 hours before the time of the meeting. Packages must be canceled 48 hours before the time scheduled. 

Cancellation must occur before the time frames listed above to avoid 20% of the total price charge cancellation fees. No show will be fully charge. 

Lateness Please note that any lateness will be deducted from your session time.

Our arrival policy ensures that sessions start on time and run smoothly for all clients. 

Clients are required to arrive at least 10 minutes before their scheduled appointment.

Value package is non-refundable and non-transferable unless a minimum of 24 hours' notice in respect of all spa packages.

Please note that this price does not include tips and travel fees in case of Home/Hotel services. 

No show will be 100% charged

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